02/08/2023
167 comments
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Smart People
SATU TENAGA UPTD IFP2FPK DISIAPKAN MENJADI ADMIN EXCELLENT DEMI PELAYANAN YANG BERINTEGRITAS
Tarakan - Salah satu staff admin IFP2FPK ditunjuk untuk mengikuti In House Training Service Excellent pada 21 - 22 Juli 2023. Kegiatan dilakukan di Gedung Serbaguna Walikota. Pelatihan ini bertujuan untuk meningkatkan kualitas pelayanan dan kinerja pelayanan sesuai dengan kebutuhan masyarakat dan selaras dengan kemempuan penyelenggara sehingga mendapatkan kepercayaan masyarakat.
Sebelum memulai dan sesudah pelatihan panitia melakukan pre test dan post test. Dalam kegiatan ini seluruh peserta akan mendapatkan beberapa materi dan akan melakukan Role Play. Peserta akan dibagi dalam beberapa kelompok, kemudian membuat adegan Role Play di depan. Disela - sela kegiatan moderator juga memberikan Ice Breaking kepda para peserta.
Setelah melaksanakan pelatihan Service Excellent ini, peserta akan mendapatkan Sertifikat yang dapat menunjukkan bahwa peserta telah mengikuti In House Training dan dapat diharapkan bisa memberikan pelayanan terbaik di garda terdepan Unit Pelayanan.
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